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TERMS & CONDITIONS

Check-in/out Policy :
Check in:        14h00;
Check out:      12h00

Early Check in: 

+ Early check-in subjects to availability. We strongly recommend that you reserve room in the night before your arrival date in order to guarantee availability.

Early check-in before 8h00 AM: The Hotel charges 100% room rate (including buffet breakfast)

+ Early check-in after 8h00 am:  The hotel charges 70% room rate (excluding buffet breakfast)

 

Late Check out: 

+ The official check-out time is 12h00 on departure date

+ Late check-out is subject to room availability. The hotek charges 50% room rate for late check-out until 18h00. 

+ Charge 100% room charge for late check-out after 18h00.

 

Room Cancellation Policy:

The Company shall notify the Hotel in writing of the cancellation of any confirmed reservation or reservation requests. Any cancellations will be treated as follows:

  • Cancellation before 72 hours or 3 days prior to arrival: No cancellation fee
  • Between 24 hours to 72 hours prior to arrival: Charge the first night
  • Within 24 hours prior arrival date and no show: Full-length stay charge
  • Cancellation booking for group from 07 rooms upwards will be mentioned and reconfirmed for each groups by an attached annex contract agreement 

Note:  Alterations of booking in dates and number of rooms are considered as cancellation and will be chargeable

 

Extra bed included breakfast: VND 454,600 net

Note: Extra bed can be set up in Deluxe room only. 

 

Children Policy:

  • Maximum 02 children under 6 years old per room share bed with parents will be free breakfast
  • From 6 to 11 years old: share bed with parent and 112.550 VND/pax for breakfast - Maximum 02 children per room
  • Children from 12 years old upward to be considered as  adult ( required 1 extra bed)

 


 

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